Terms & Conditions
PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND
OBLIGATIONS, AS WELL AS ANY LIMITATIONS AND EXCLUSIONS THAT MAY WELL APPLY TO YOU.
These Terms and Conditions contain the terms and conditions upon which Lanoptik Technologies Ltd., its affiliates and representatives ("LANOPTIK") make all sales of hardware and software ("Product" or "Products") with Purchasers ("Purchaser").
These Terms and Conditions are subject to change at any time.
Purchaser's acceptance of and agreement to be bound by these Terms and Conditions are indicated by, but not limited to, any one of
a) Purchaser placing an order for Products;
b) Purchaser's acceptance of any shipment or any part of the items specified for delivery;
c) Purchaser's acceptance of a LANOPTIK sales quotation;
d) Purchaser's written acknowledgement hereof;
e) Payment by Purchaser of any amount of Product price, invoice or pro-forma invoice; or
f) Any other offer or expression of acceptance by Purchaser.
All orders are subject to acceptance by LANOPTIK.
Notwithstanding any contractual terms accompanying the Purchaser's order or otherwise provided by the Purchaser, the Terms and
Conditions herein shall be the only terms and conditions applicable to this agreement.
2. PRICING AND SALES QUOTATION
Prices do not include applicable sales, use, excise, or similar taxes unless specifically noted. Prices on sales quotations are valid for the period stated on the quotation. Prices are subject to change at any time.
Terms of payment are at LANOPTIK's sole discretion and are agreed to when an order is placed. All payments are to be made in U.S. funds unless otherwise agreed.
LANOPTIK has sole discretion in extending credit to purchaser. If credit is extended, Purchaser will be invoiced once Product has been shipped. Purchaser shall pay each invoice no later than thirty (30) days (unless otherwise specified in writing by LANOPTIK) from the date of invoice. Interest shall accrue on overdue amounts at the rate of 2% per month (24% per year). If no credit is extended, LANOPTIK will require full or partial payment in advance. Payment may be made by credit card at the discretion of LANOPTIK.
Purchaser shall pay all applicable sales, use, excise, or similar taxes where and when applicable unless Purchaser provides LANOPTIK with an exemption certificate acceptable to the relevant taxing authority.
5. TITLE AND DELIVERY
Except for shipment of Product using DHL Express Worldwide service, title to Product passes from LANOPTIK to Purchaser upon pickup by courier according to section 6 (Shipping). Title to all software shall remain with the licensor. LANOPTIK can ship products up to 5 business days in advance of confirmed ship date.
Delivery dates are approximate. LANOPTIK shall use reasonable efforts to fill all orders according to the shipment schedule provided by LANOPTIK at the time of the acceptance of the order. In no event shall LANOPTIK guarantee shipment according to such delivery schedule or be liable for damages due to delays in the delivery, including delays arising from export restrictions or out of stock items.
Purchaser shall bear the cost of obtaining all necessary export permits or licenses. Unless otherwise agreed in writing, LANOPTIK may make partial shipments and the terms and conditions herein shall apply separately for each shipment.
All prices quoted (including repairs, part and goods) are C.P.T (Carriage Paid To) from LANOPTIK’s facilities. If Purchaser chooses to bear the cost of shipment, all prices quoted (including repairs, part and goods) are F.C.A. (Free Carrier) from LANOPTIK’s facilities.
All responsibility for risk of loss or damage shall pass to Purchaser upon delivery of Product to carrier. Shipments from LANOPTIK are not insured.
Notwithstanding the forgoing, if the Purchaser is located in The European Union or the United States, LANOPTIK’s default shipping method is DHL Express Worldwide, and all prices quoted (including repairs, part and goods) are D.D.U. (Delivered Duty Unpaid) to Purchaser’s location.
Orders are processed within 48 hours of placement. Shipping times are subject to the estimated DHL transit times of Wordwide Express Service.
Webstore orders have a fixed shipping fee, regardless of the size of the order. The specific shipping fee of order will be calculated automatically and display on cart.
7. ASSIGNMENT AND RESALE
Purchaser shall not assign an order, or any interest therein, or any rights hereunder without the prior written consent of LANOPTIK.
Purchaser agrees that all Products are for its own use and not for commercial resale unless with the express written consent of LANOPTIK.
8. RETURN AND EXCHANGE
All Product returns require a Return Merchandise Authorization (RMA) number issued by LANOPTIK. Please contact LANOPTIK to receive RMA number at firstname.lastname@example.org. All returned Product shipments without an RMA number will be refused by LANOPTIK and a refund will not be issued.
Returns and exchanges are subject to the following:
a) Products must be returned within 30 days of purchase.
b) Only products purchased at regular list price may be returned.
c) Only orders of 4 items or less may be returned.
d) Purchaser will be charged a 15% restocking fee for any return.
e) The following Products may not be returned or exchanged:
i. Custom Products;
ii. Board level cameras; and
f) All returned Products are subject to inspection by LANOPTIK. LANOPTIK will only accept Products returned in original condition. LANOPTIK will return to Purchaser any Products displaying any misuse or damage or otherwise not in original condition.
g) Products must be returned in the original manufacturer’s packaging. Products should be packaged for shipping in a separate shipping container with the RMA number clearly marked on the shipping container.
h) Purchaser is responsible for all shipping costs on returns for any reason; original shipping charges will not be refunded.
i) If payable, LANOPTIK will issue refunds in the same form as Purchaser’s original payment for the Products.
LANOPTIK has sole discretion for returns, credit, replacement, exchange, repair or remedy of deficiencies.
9. GOVERNING LAW
All sales shall be governed by and construed in accordance with the laws of China, including the applicable international law, but excluding that body of law applicable to choice of law. The United Nations Convention on Contracts for the International Sale of Goods and any legislation implementing such convention, if otherwise applicable, shall not apply to any order or sale. Purchaser consents and attorns to the jurisdiction of the courts of China for any suit, action or proceeding arising out of the Terms and Conditions.